Privacy Policy
Last Updated: August 20, 2025 Hole in One Heroes (“we,” “our,” or “us”) respects your privacy and is committed to protecting it through this Privacy Policy. This Policy describes the types of information we collect from you, how we use it, and your rights regarding your information. By using the Hole in One Heroes mobile application, website, or related services (collectively, the “App”), you agree to the practices described in this Policy.
1. Information We Collect
We may collect the following types of information when you use the App:
a. Personal Information ● Name, email address, phone number, and account details provided during registration. ● Payment information (processed by third-party providers; we do not store full payment card details).
b. Usage Information ● Video submissions of your golf shots. ● Device information (model, operating system, unique device identifiers). ● Log data (IP address, browser type, date/time of access, in-app actions).
c. Location Information ● Approximate or precise location data, if you enable location services.
d. Cookies and Tracking Technologies ● We may use cookies, beacons, and similar technologies to improve functionality, analytics, and user experience.
2. How We Use Your Information
We use collected information to: ● Verify and process hole-in-one submissions. ● Award prizes and process payments. ● Provide customer support. ● Improve, personalize, and optimize the App experience. ● Detects and prevents fraud or misuse of the App. ● Send updates, promotional materials, or important notices (you may opt out of marketing communications).
3. How We Share Your Information
We do not sell your personal information. We may share information with: ● Payment processors (e.g., Stripe, Apple, Google) for transactions. ● Golf courses or partners when necessary to verify claims. ● Service providers that help us operate and improve the App (e.g., cloud storage, analytics). ● Legal authorities if required by law, regulation, or court order. ● Business transfers in connection with a merger, acquisition, or sale of assets.
4. Data Retention
● We retain your personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes. ● Video submissions may be stored for verification and record-keeping purposes.
5. Security
● We implement industry-standard security measures to protect your information. ● However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have certain rights, including: ● Accessing the personal information we hold about you. ● Requesting corrections or updates to your information. ● Requesting deletion of your account and personal data. ● Opting out of marketing communications.
Requests can be made by contacting us at the email address below.
7. Children’s Privacy
- The App is not intended for children under 13.
- We do not knowingly collect information from children under 13.
- If we discover that we have collected such information, we will delete it promptly.
8. Third-Party Links and Services
- The App may contain links to third-party websites or services.
- We are not responsible for the privacy practices of third parties.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting within the App. Continued use of the App constitutes acceptance of the updated Policy.
10. Contact Us
Hole in One Heroes, LLC support@holeinoneheroes.com